Privacy Policy
Last updated: March 30, 2026
1. Overview
At Bookquio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tour logistics engine and related services.
2. Data We Collect
Account Information
Name, work email, company name, and phone number provided during registration.
Booking Data
Information synchronized from sales channels like Viator and GetYourGuide (customer names, dates, contact info).
Billing Details
Payment processing information handled securely via Stripe. We do not store full credit card numbers.
Logistical Data
Driver assignments, vehicle information, and WhatsApp dispatch manifests.
3. How We Use Data
Your data is used strictly to provide the core services of Bookquio, including:
- Synchronizing availability across sales channels.
- Generating legal invoices via the Moloni API (SAFT-PT compliance).
- Sending automated WhatsApp and Email notifications to guests and staff.
- Providing AI-powered business insights via our "Alva" assistant.
4. Third-Party Services
To deliver a complete mission-control experience, we integrate with several certified partners:
Stripe: For secure payment and subscription management.
Moloni: For legally compliant invoicing in Portugal.
Meta/WhatsApp: For professional driver and guest notifications.
Viator/GetYourGuide: For real-time inventory and booking synchronization.
5. Data Retention & Security
We implement industry-standard security measures, including SSL encryption and secure database hosting, to protect your data. Data is retained as long as your account is active or as required by legal obligations (such as 10-year tax records for invoices).
6. Your Rights
Under GDPR and other privacy laws, you have the right to access, rectify, or delete your personal data. You may exercise these rights by contacting us through our official support channels.
Have questions about our privacy practices?
Contact Privacy Team